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Privacy policy

Last updated [DATE]

Template notice. This document is a starting template. Every field marked [LIKE THIS] must be completed, and the whole document reviewed against the privacy law that applies to you (UK GDPR, EU GDPR, CCPA/CPRA, or other) before it is published as final. It is not legal advice.

1. Who we are

[LEGAL ENTITY NAME], trading as WeSolveFast, is the data controller for personal data collected through this website. Registered address: [REGISTERED ADDRESS]. Contact: hello@wesolvefast.com.

Data protection representative / DPO (if appointed): [NAME AND CONTACT]. Supervisory authority registration number (if applicable): [ICO / OTHER REG NO.].

2. What we collect

2.1 Information you give us

When you submit the contact form on this site, we collect:

  • Your name (required)
  • Your email address (required)
  • Your business name (optional)
  • Your phone number (optional)
  • What you need — website, AI solution, both, or not sure (optional)
  • The content of your message (required)

We also collect anything else you choose to send us by email or during a project.

2.2 Information collected automatically

Our hosting provider records standard server and edge-network logs, which may include IP address, user agent, requested URL and timestamp. These are used for security, abuse prevention and diagnostics.

Analytics: [NAME OF ANALYTICS TOOL, OR "we do not use analytics"]. If analytics are in use, state here whether they are cookieless and whether data leaves the [UK / EEA].

2.3 Cookies

This website sets [NO COOKIES / ONLY STRICTLY NECESSARY COOKIES]. If that changes, a consent banner meeting the requirements of [PECR / EPRIVACY / APPLICABLE LAW] will be added and this section updated with a full cookie table.

3. Why we use it, and our lawful basis

  • To reply to your enquiry. Lawful basis: legitimate interests — responding to someone who contacted us about our services; or steps taken at your request before entering a contract.
  • To deliver services you have engaged us for. Lawful basis: performance of a contract.
  • To keep records for accounting and tax. Lawful basis: legal obligation.
  • To keep the site secure and working. Lawful basis: legitimate interests.

We do not use your contact-form details for marketing. We do not sell or rent personal data, and we do not share it for cross-context behavioural advertising.

4. Who processes it for us

We use a small number of third-party processors:

  • Web3Forms — receives and forwards contact-form submissions to our inbox.
  • Cloudflare — hosting, DNS and content delivery for this website.
  • Email provider — [PROVIDER NAME], for receiving and storing correspondence.
  • [ANY OTHER PROCESSOR — CRM, INVOICING, ANALYTICS, AI PROVIDER]

Each processor operates under a contract requiring appropriate security and use of the data only on our instructions. We may also disclose data where required by law.

5. International transfers

Some processors are based outside the [UK / EEA]. Where personal data is transferred internationally, we rely on [UK IDTA / EU STANDARD CONTRACTUAL CLAUSES / ADEQUACY DECISION] together with any additional safeguards required. Details are available on request.

6. How long we keep it

  • Enquiries that do not become projects: [N] months, then deleted.
  • Client records and correspondence: for the duration of the engagement plus [N] years.
  • Invoices and financial records: as required by tax law in [JURISDICTION], typically [N] years.
  • Server logs: [N] days.

7. Your rights

Depending on where you live, you may have the right to:

  • Access the personal data we hold about you.
  • Have inaccurate data corrected.
  • Have your data deleted.
  • Restrict or object to processing, including processing based on legitimate interests.
  • Receive your data in a portable format.
  • Withdraw consent, where processing is based on consent.
  • Not be discriminated against for exercising these rights.

To exercise any of these, email hello@wesolvefast.com. We respond within [30 DAYS / APPLICABLE STATUTORY PERIOD]. You will not be charged, and we may ask you to verify your identity first.

If you are unhappy with how we have handled your data you can complain to [SUPERVISORY AUTHORITY, e.g. the UK Information Commissioner's Office at ico.org.uk].

8. Security

The site is served over HTTPS. Access to enquiry data is limited to people who need it to reply to you or deliver your project. No system is perfectly secure, but we take reasonable technical and organisational measures appropriate to the risk, including [E.G. MFA ON ACCOUNTS, ENCRYPTED STORAGE, LEAST-PRIVILEGE ACCESS].

9. Children

This site is aimed at businesses and is not directed at children. We do not knowingly collect personal data from anyone under [16 / 13].

10. AI processing

Where a project involves AI tooling, describe here which provider is used, whether client or end-user data is sent to it, whether that provider trains on the data, and what retention applies: [AI PROVIDER, DATA FLOW AND RETENTION DETAIL]. We do not send contact-form submissions from this website to any AI provider.

11. Changes to this policy

We may update this policy. The “last updated” date at the top always reflects the current version. Material changes will be highlighted on this page for at least [N] days.

12. Contact

Privacy questions: hello@wesolvefast.com, or write to [POSTAL ADDRESS].